Terms of Service

Last updated: October 2026

Overview

This website is operated by Pup Pod. By visiting our store or purchasing from us, you agree to these Terms of Service. Please read them carefully.

Online store terms

You must be at least the age of majority in your state of residence to use this store. You may not use our products for any illegal or unauthorized purpose.

Products and pricing

All prices are listed in US dollars (USD) and do not include applicable sales tax, which is calculated at checkout. We make every effort to display product colors and images accurately, but your screen may vary. Prices and availability may change without notice, and we may limit quantities or refuse any order.

Product use

Our carriers are designed for small pets within the stated weight limit. Always supervise your pet, ensure proper ventilation, and never leave a pet in a carrier in direct sun, a hot car or unattended.

Accuracy of information

We are not responsible if information on this site is not accurate, complete or current. We may correct errors, inaccuracies or omissions at any time, including after an order has been submitted.

Returns and shipping

Returns and shipping are governed by our Refund Policy and Shipping Policy.

Limitation of liability

To the fullest extent permitted by law, Pup Pod is not liable for any indirect, incidental or consequential damages arising from the use of our products or store. Nothing in these terms limits any rights you have under applicable consumer protection laws.

Governing law

These terms are governed by the laws of the United States and of the state in which you reside.

Changes

We may update these terms at any time. Continued use of the store after changes means you accept them.

Contact

Questions about these terms? Email support@puppod.store.