Shipping Policy

Last updated: October 2026

Free US shipping

We offer free shipping on all orders to the United States.

Processing time

All orders are processed within 1–2 business days (excluding weekends and holidays). You'll receive an email confirmation once your order is placed.

Delivery time

After processing, delivery takes 4–7 business days. In total, most orders arrive within 5–9 business days of purchase, depending on your location.

Tracking

As soon as your order ships, we'll email you a tracking number so you can follow your package all the way to your door.

Delays

Carrier delays, peak seasons and severe weather can occasionally add a few days. If your order hasn't arrived within the estimated time, contact us and we'll look into it right away.

Wrong address

Please double-check your shipping address at checkout. If you notice a mistake, email us as soon as possible—we can update the address only before the order ships.

Contact

Questions about your shipment? Email support@puppod.store.