Privacy Policy
Last updated: October 2026
Pup Pod ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit or buy from our store, how we use it, and the choices you have.
Information we collect
- Order information: name, shipping and billing address, email, phone number and order details.
- Payment information: processed securely by our payment providers (Shopify Payments, PayPal). We never see or store your full card number.
- Device and usage information: IP address, browser type, pages viewed and how you arrived at our store, collected through cookies and similar technologies.
How we use it
- To process, ship and track your orders and send order updates.
- To answer your questions and provide customer support.
- To prevent fraud and keep our store secure.
- To send marketing emails, only if you subscribed. You can unsubscribe at any time.
Who we share it with
We share information only with service providers that help us run the store (Shopify, payment processors, shipping carriers, email and analytics tools), and when required by law. We do not sell your personal information.
Your rights (including California residents)
Under the CCPA/CPRA and other US state privacy laws, you may request to know what personal information we hold about you, ask us to correct or delete it, and opt out of targeted advertising. We will not discriminate against you for exercising these rights. To make a request, email us at support@puppod.store.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how our store is used. You can disable cookies in your browser settings, but some features may not work properly.
Children
Our store is not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. The latest version will always be posted on this page.
Contact
Questions? Email support@puppod.store.